Travel Tips and Advice

If things go wrong...

Emergency number: 112

To contact the emergency services in any EU country, dial 112.

More information about the Single European emergency call number 112.

Loss or theft

Report any theft to the local police. You will need to enclose the police report when making your insurance or compensation claim. Cancel any lost or stolen credit cards immediately. If your passport has been stolen, report it to your country's consulate or embassy as well as to the police.

Air passenger rights

As an air passenger you have certain rights when it comes to information about flights and reservations, overbooking, compensation in the case of accident and package holidays.

These rights are set out in the European Commission Air Passenger Rights Charter and displayed on posters in European airports.

If you have a complaint or a grievance, contact the airline or organiser of the package holiday, or your national air transport or consumer protection organisation. You can also e-mail the European Commission.

Advice on your rights

For free advice on your rights as a traveller and any other rights and where to go for help, telephone the EUROPE DIRECT service on 00800 678 910 11 from anywhere in the European Union. You can also email the service via europa.eu/contact/

Spanish Tourist Offices - Worldwide

• Argentina, Buenos Aires
• Austria, Vienna
• Belgium, Brussels
• Brazil, Sao Paulo
• Canada, Toronto
• Denmark, Copenhagen
• Finland, Helsinki
• France, Paris
• Germany: Berlin, Düsseldorf, Frankfurt & Munich
• The Netherlands, The Hague
• Italy: Milan & Rome
• Japan, Tokyo
• Mexico, Mexico City
• Norway, Oslo
• Portugal, Lisbon
• Sweden, Stockholm
• Switzerland: Geneva &Zürich
• United Kingdom, London
• United States of America: Chicago, Los Angeles, Miami & New York

Argentina

• Buenos Aires
• Oficina Española de Turismo
  Florida, 744-1º
  1005 Buenos Aires
• Tel: 541/ 3227264 - 3225923
• Fax: 541/ 3225923

Austria

• Vienna
• Spanisches Fremdenverkehrsamt
  Walfischg. 8/14 (Mzz)
  A1010 Wien -1
  
• Tel:431/ 512-9580
• Fax: 431/512-9581

Belgium

• Bruselas/Brussels
• Office Espagnol de Tourisme
  Avenue des Arts, 21
  1040 Bruxelles
• Tel. 322/ 2801926 - 280 1928
• Fax: 322/ 2302147

Brazil

• Sao Paulo
• Escritorio Espanhol de Turismo
  rua Zequinha de Abreu, 78
  Cep 01250 Sao Paulo
• Tel: 5511/ 655999
• Fax: 5511/ 8720733

Canada

• Toronto
• Tourist Office of Spain
  2 Bloor Street West 34th Floor
  Toronto, Ont. M4W 3E2
• Tel: 1416/ 9613131 - 9614079
• Fax: 1416/ 9611992

Denmark

• Copenhague/Copenhagen
• Den Spanske Stats turistbureau
  Store Kogensgade,1-3
  1264 Kobenhavn
• Tel: 4533/ 151165
• Fax: 4533/ 158365

Finland

• Helsinki
• Espanjan Valtion Matkailutoimisto
  Mechelininkatu, 12-14
  00100 Helsinki
• Tel: 3580/ 441992
• Fax: 3580/ 442687

France

• Paris
• Office Espagnol du Tourisme
  43, Rue Decamps
  75784 Paris Cidex 16 France
• Tel: 4503-8250
• Fax: 4503-8251; Minitel: 3615 ESPAGNE

The Netherlands

• Spaans Bureau Voor Vreemdelingenverkeer
  Laan Van Meerdervoort, 8-8ª
  2517 Aj Den Haag
• Tel: 3170/ 3465900
• Fax. 3170/ 3649859

Germany

• Berlin
• Spanisches Fremdenverkehrsamt
  180, Kurfürstendamm - 10707 Berlin
• Tel: 4930/8826543 - 8826542
• Fax: 4930/8826661

Germany

• Düsseldorf
• Spanisches Fremdenverkehrsamt
  Grafenberger Allee, 100 - "Kutscherhaus"
  40237 Düsseldorf
• Tel: 49211/ 6803980
• Fax: 49211/6803985

Germany

• Frankfurt
• Spanisches Fremdenverkenhrsamt
  Myliusstrasse, 14
  60325 Frankfurt Main
• Tel: 4969/ 725033 - 725038
• Fax: 4969/725313

Germany

• Munich
• Spanisches Fremdenverkehrsamt
  Post Fach nº151940 - 80051 München
  Schubertstrasse, 10
  80336 München
• Tel: 4989/ 5389075 - 5389076
• Fax: 4989/ 5328680

Italia/Italy

• Milan
• Ufficio Spagnolo del Turismo
  Via Broletto, 30
  Milano 20121
• Tel: 392/ 72004617 - 72004313
• Fax: 392/ 72004318

Italia/Italy

• Rome
• Ufficio Spagnolo del Turismo
  Via del Mortaro, 19 - interno 5
  Roma 00187
• Tel: 396/ 6783106 - 6782850
• Fax: 396/ 6798272

Japan

• Tokio/Tokyo
• Tourist Office of Spain
  Daini Toranomon Denki Bldg. 4F
  3-1-10 Toranomon. Minato-Ku
  Tokio 105
• Tel: 813/ 34326141/2
• Fax:813/ 34326144

Mexico

• Mexico
• Oficina Española de Turismo
  Alejandro Dumas, 211 - Colonia Polanco
  11560 Mexico DF
• Tel: 525/ 5311785 - 5457322
• Fax: 525/ 2554782

Norway

• Oslo
• Den Spanske Stats Turistbyra
  Ruselökkveien, 26
  1251 Oslo - 2
• Tel: 47/ 22834050
• Fax: 47/ 22831922

Portugal

• Lisbon
• Delegaçao Oficial do Turismo Espanhol
  Edificio Monumental- Av. Fontes pereira de Melo, 51-4º andar D
  1000 Lisboa
• Tel: 3511/ 3541992 - 3545329
• Fax: 3511/ 3540332

Sweden

• Stockholm
• Spanska Stat. Turistbyra
  Stureplan, 6
  114-35 Stockholm
• Tel: 468/ 6114136 - 6111992
• Fax: 468/ 6114407

Switzerland

• Geneve
• Geneva Office Espagnol du Tourisme
  40 Boulevard Helvetique -67 rue du Rhone
  Geneve, 1207
• Tel: 4122/ 7311133
• Fax: 4122/ 7311366

Switzerland

• Zürich
• Spanisches Fremdenverkehrsamt
  Seefeldstrasse, 19
  CH 8008 Zürich
• Tel: 411/ 5257930
• Fax: 411/2526204

United Kingdom

• Londres / London
• Spanish National Tourist Office
  22-23 Manchester Square
  London W1M 5AP
• Tel: 0171 486 8077
• 24-hour brochure request: 0891 669 920 calls cost 50 pence per minute (Within UK)
• Fax: 0171 486 8034

United States of America

• Chicago
• Tourist Office of Spain
  Water Tower Place, suite 915 East
  845, North Michigan Avenue
  Chicago. ILL. 60611
• Tel. 1312/ 6421992 - 9440216
• Fax: 1312/ 642 9817

United States of America

• Los Angeles
• Tourist Office of Spain
  8383 Wilshire Blvd, Suite 960
  Beverley Hills, CAL 90211
• Tel: 1213/ 6587188 - 6587192
• Fax: 1213/ 6581061

United States of America

• Miami
• Tourist Office of Spain
  1221 Brickell Avenue
  Miami, Florida 33131
• Tel: 1305/ 3581992
• Fax: 1305/ 3588223

United States of America

• New York
• Tourist Office of Spain
  666 Fifth Avenue
  New York N.Y. 10103
• Tel: 1212/ 265-8822
• Fax: 1212/ 265-8864